1. Get help
Use Wheredai to save and find things by voice or text. You can open the web app from this website. For help, email hello@whered.ai with the word Wheredai in the subject. We answer within 5 to 7 business days. If the app is down for everyone, we post updates here while we fix it.
Launch includes voice and text capture, with online access to your items and the workspaces you share. Photo/video capture, guest pages (including QR chat and the guest inbox), and offline sync are coming soon after launch.
2. Delete your Wheredai account and data
You can delete your Wheredai account, and the personal data attached to it, at any time. Wheredai is published by Zinnia Development LLC; the same request reaches us either way, and you do not need the app installed or a signed-in session to ask.
In the app
Open Settings and, under Account data, choose Delete account. Wheredai offers Download your data first. If you own a workspace shared with others, transfer or delete it first. Confirm, and the deletion starts immediately: you’re signed out everywhere, and assistants you connected lose access.
By email
Email hello@whered.ai with the subject “Delete my Wheredai account”, from the email address on the account. We will verify it is you, usually by sending a code to that address, then delete the account.
What happens next
Your account, profile, the content you own, device tokens and analytics identifiers are erased 30 days after you ask, and from backups within 90 days. Until then, we can stop it if you write to us from the address on the account. We keep only what section 7 of the privacy page lists, such as purchase records for tax purposes, and we confirm by email when it is done. Workspaces only you are in are deleted with your account. In a workspace you share, what you added that others can see stays with them, and its history keeps an id with no name in place of you; your “Only me” items there are erased. Deleting the app from your device does not delete your account, and deleting your account does not cancel a subscription bought through a store: cancel it in the store’s subscription settings. A subscription you pay for on the web keeps renewing until your account is erased, then ends at the end of that billing period; if we stop the deletion, it keeps going.
3. Export your data
Open Settings and, under Account data, choose Download your data: a JSON file of your profile and preferences, and the places and items you can see in each workspace. A secret value is marked secret, never included, and content other members hid from you isn’t in it. If you need help with a download, email hello@whered.ai and we will help.
4. Report a security issue
Found a vulnerability in Wheredai or this site? Email hello@whered.ai with “Security report” in the subject. We acknowledge reports within 5 to 7 business days and keep you updated while we fix the issue. Please give us a reasonable time to fix it before disclosing publicly, and do not access other people’s data. We do not pursue good-faith researchers who follow these guidelines.
5. Accessibility
Wheredai aims to meet WCAG 2.1 AA, and every voice interaction has a visual and tap equivalent. If something is hard to use with assistive technology, or a page is broken, tell us at hello@whered.ai and we will fix it.
6. Contact
- Zinnia Development LLC
- New Jersey, USA
- Email: hello@whered.ai
- Privacy: whered.ai/privacy · Terms: whered.ai/terms