Keep the stay running.
Even when you’re not there.
For Airbnb hosts, the questions keep coming: the remote won’t work, the cleaner moved the spares, maintenance needs the filter size. Keep the locations and useful details together, so you and your team can find the answers.
Je prépare le logement pour les prochains voyageurs. Où sont les fournitures ?
Les piles AA, ampoules et filtres sont dans le placard de service. Les serviettes et couvertures sont dans l’armoire à linge du couloir, et les piles AAA pour la télécommande dans le meuble TV.
AA batteries & bedside-lamp bulbsUtility closet › Top shelf
AA for the front-door keypad; E26 for the lamps
AC filtersUtility closet › Top shelf
16 × 20 × 1
Extra towels & blanketsHall › Linen cabinet › Bottom shelf
Where guests can reach them
Spare AAA batteriesLiving room › TV console › Top drawer
On the right · For the TV remote
Ask or tell…
Manually instead↑
HomePlacesSettings
Everything, in its place
How it works
1
Tell it once.
“The spare AAA batteries for the TV remote are on the utility closet’s top shelf.” Save what they’re for as well as where they are.
2
Let guests ask in their language.
Guests will be able to scan a QR code and ask for the details you’ve shared, without installing an app.
3
Keep it up to date.
You, your cleaners and maintenance can update the records as things change, ready for the next stay.
A warmer welcome.
Fewer messages.
For the guest questions, maintenance visits and changeovers that keep a rental running.
The remote won’t work.
A guest messages about the TV remote while you’re away. Find the spare AAA batteries for it without confusing them with the AA batteries for the front-door keypad, then pass on the saved location.
“A guest says the TV remote’s dead. Where are the right batteries?”
The right spares for the job.
Maintenance needs the AC filter size before a visit. They can look up the saved 16 × 20 × 1 size and where the spares are, along with the E26 bulb fitting for the bedside lamps.
“What size filter did we save for the cottage, and where are the spares?”
Ready for the next cleaner.
Your cleaner puts the batteries in the TV console drawer. Record the move, so the next cleaner can find that new spot and look up the extra towels and blankets before check-in.
“Where are the supplies for today’s changeover?”
The right details.
For the right people.
Keep your own records private, share the supplies with your team, and choose the details guests will be able to see.
Only me
Save a personal note about the property as Only me. Your team can find the linen and maintenance records you share, while that note stays private to you.
Share with your people.
Share service contacts with Maintenance and linen locations with Cleaners. Choose which records each group needs within your shared workspace.
Choose what guests will see.
Guests will see only the towels and house instructions you choose to share. Cleaning supplies and service contacts can stay with your team.
Owner’s paperwork
Only me
Office → Filing cabinet
Spare duvet covers
Cleaners
Utility room → Linen cupboard
Spare towels
Guests
Bathroom → Linen cupboard → Top shelf
Garbage & recycling
Guests
Bins are beside the side gate. Bag household waste in the black bin; put clean paper, cans and plastic bottles in the blue recycling bin.
Your records, coming and going.
Bring in the property list you already keep. Export the records you can see when you want your own copy.
Import & export
Coming soon
Guest pages, QR chat and a guest inbox.
Guest pages, QR chat and the guest inbox are coming soon. You can already save and share property records with your cleaners and maintenance team.
Questions from hosts.
Do guests need an app?
No. Guests will be able to scan a QR code and ask in a browser, without installing an app. Your cleaners and maintenance team can already use their own Wheredai accounts.
Which languages?
You and your team can ask in English, Spanish, Korean, French, Italian, Japanese and Hindi. Guests will be able to ask in their own language, using the property details you choose to share.
Does it replace my house manual?
Think of it as a house manual guests will be able to ask questions. Keep your current guest-facing manual until guest pages arrive. In the meantime, save the property details and share them with your team.
Can my cleaner and maintenance team see different things?
Yes. Owners and managers can create groups and share records with the people who need them. Named groups come with Premium, its trial, and Team. Only me is on every plan for things you add and want to keep private.
Can I ask Claude or ChatGPT?
Yes, you and your team can. Connect an assistant you already use and ask “Hey Claude, who services the hot tub?” It can find, add and move things too, and sees only what you can see.
What does it cost?
Plans are priced per workspace, with no charge per person. See our pricing page for Free, Premium and Team, and the planned guest-place add-ons.
Keep your property’s
answers in one place.
Save the details that make a stay easier, and keep your team ready for the next arrival.